Post-trip Survey

Name: (To remain anonymous, leave this blank)

Group Name*

Destination*

Pre-trip information & communication

Flight arrangements (if applicable)

Hotel accommodations

Ground Transportation/Coach Driver

Guides/Knowledge of Destination

Customer Service/Billing Department

Was your group provided with everything that your trip package included?

Were all appointments, meals, and other activities provided in a timely fashion?

Was the safety and security of your group kept in mind for the duration of the trip?

Were the Global Travel Alliance staff professional and personable in performing their duties?

If you answered "poor" or "no" to any of the above questions, please explain:

Any additional comments or suggestions?

How did you feel about the trip in general?